Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hour notice.
· Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be the full amount of the reserved services.
· If you are more than 5 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you. Please call or text (786)568-4190 if you are running late.
· We require a deposit to hold your appointment. Cancellation fees will be the deposit amount of the reserved services if a notice of 24 hours is given. Otherwise the amount of the fee will be the full amount of the reserved services.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other customers. Please be respectful to our staff, please call or text (786)568-4190 as soon as you know you will not be able to make your appointment.
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